Privacy Policy
At Artfy, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you share with us when you visit or interact with our website. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use Artfy’s services, we may collect the following types of information:
a. Personal Information
Identity and Contact Details:
Name
Email address
Phone number
Billing and shipping address
(Collected when you create an account, place an order, or contact us)
b. Payment Information
Payment details such as card number, UPI, or banking information are collected only by our trusted third-party payment gateways.
Artfy does not store or have direct access to your full payment information.
c. Technical & Usage Data
Information about your device, IP address, browser type, and operating system.
Details about your interactions with our website, such as pages visited, time spent, and clicks (collected via cookies and analytics tools).
2. How We Use Your Information
We use the collected information for the following purposes:
Order Processing: To confirm, process, and deliver your orders.
Customer Support: To respond to your queries, requests, and complaints.
Improvement of Services: To analyze website performance, enhance user experience, and optimize our product offerings.
Communication: To send transactional updates (e.g., order confirmation, shipping details) and occasional promotional emails (only if you have opted in).
Fraud Prevention & Security: To safeguard against unauthorized transactions and maintain a secure platform.
3. Sharing of Information
Artfy does not sell, rent, or trade your personal data.
We may share your information only with:
Trusted Service Providers:
Payment gateways to securely process transactions.
Shipping/courier partners to deliver your orders.
Legal or Regulatory Authorities:
If required by law, legal processes, or court orders.
These third parties are authorized to use your information only as necessary to provide their services.
4. Data Security
We use industry-standard security measures such as SSL encryption and secure servers to protect your data.
However, no method of transmission or storage is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
Your personal data is retained only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations.
You may request deletion of your data (subject to exceptions under applicable law).
6. Cookies & Analytics
Artfy may use cookies and third-party analytics tools (such as Google Analytics) to collect usage data, improve our services, and enhance user experience.
You can manage or disable cookies through your browser settings.
7. Your Rights
You have the right to:
Access: Request details about the data we hold about you.
Correction: Ask us to update or correct inaccurate information.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us.
Requests can be made by emailing us at support@artfycanvas.com.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies separately.
9. Governing Law & Jurisdiction
This Privacy Policy shall be governed by the laws of India.
Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in [Your City, India].
10. Changes to This Privacy Policy
Artfy reserves the right to update or modify this Privacy Policy at any time. Changes will be effective once posted on this page. Continued use of our website after such changes constitutes your acceptance of the updated policy.
Contact Us
For any questions or concerns regarding this Privacy Policy, you can reach us at:
Email: support@artfycanvas.com
Website: [www.artfycanvas.com]